FAQ
Frequently Asked Questions (FAQ)
Welcome to Divine Spiritual Manifestation! Below, you'll find answers to some of our most commonly asked questions. If you need additional assistance, feel free to reach out to us at [divinespiritualmanifestation@gmail.com].
1. Orders & Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and select payment platforms like Apple Pay and Google Pay.
Q: Can I modify or cancel my order after placing it?
A: You can modify or cancel your order within 24 hours of placing it. Contact us at [divinespiritualmanifestation@gmail.com] as soon as possible. Once your order is processed, changes may no longer be possible.
Q: Are my payment details secure?
A: Yes, we use encrypted payment gateways to ensure your information remains private and secure.
2. Shipping & Delivery
Q: How long does it take to process my order?
A: Orders are processed within 1–3 business days. Custom or handcrafted items may require an additional 3–7 business days.
Q: Do you ship internationally?
A: Yes, we offer international shipping to selected countries. Please note that customs duties, taxes, or import fees may apply and are the responsibility of the customer.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on the carrier’s website.
Q: What if my package is delayed or lost?
A: If your package hasn’t arrived within the estimated delivery timeframe, contact us at [divinespiritualmanifestation@gmail.com]. We’ll work with the carrier to resolve the issue.
3. Products & Custom Orders
Q: Are your products ethically sourced?
A: Yes, we carefully select our suppliers to ensure all our products are ethically and sustainably sourced.
Q: Can I request custom spiritual items?
A: Absolutely! We offer custom creations like personalized candles, talismans, and spiritual kits. Contact us at [divinespiritualmanifestation@gmail.com] to discuss your needs and preferences.
Q: How do I care for crystals and other spiritual tools?
A: Many of our products include care instructions. For example, cleanse crystals with sage, moonlight, or saltwater (check each crystal's compatibility). Contact us if you need specific guidance.
Q: Are your products pre-cleansed and charged?
A: Yes, all items are energetically cleansed and charged with positive intentions before shipping.
4. Returns & Refunds
Q: What is your return policy?
A: We accept returns on eligible items within 14 days of delivery. Items must be unused, in their original packaging, and in resalable condition. Custom or personalized items are non-refundable unless they arrive damaged.
Q: What if my item arrives damaged or defective?
A: If your order is damaged in transit or has a defect, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund.
Q: How long does it take to process a refund?
A: Refunds are typically processed within 5–7 business days after we receive and inspect the returned item.
5. Spiritual Guidance & Services
Q: Do you offer spiritual readings or consultations?
A: We don’t provide tarot readings, energy assessments, or personalized manifestation coaching. Please visit our Services Page for a list of what we do offer.
Q: Can I book a group workshop or event?
A: No, we don’t host workshops on meditation, crystal healing, or manifestation techniques. For inquiries about our other services, feel free to contact us at [divinespiritualmanifestation@gmail.com].
Q: Are your readings confidential?
A: Absolutely. All spiritual readings and consultations are private and conducted with the utmost respect for your privacy.
6. Community & Support
Q: How can I stay updated on new products and events?
A: Join our email list and follow us on [https://www.youtube.com/@DivineSpiritualManifestation/featured] for updates on new arrivals, exclusive promotions, and spiritual tips.
Q: Do you collaborate with other spiritual practitioners?
A: Yes, we are open to collaborations with like-minded individuals and organizations. Contact us to discuss partnership opportunities.
Q: How can I contact you for additional support?
A: You can reach us via:
- Email: [divinespiritualmanifestation@gmail.com]